SDL Support

Product support

To log a ticket for your SDL product, look up the product name in the alphabetically listed table below.

	Legacy support system	New support system	Support information
SDL Alterian Content Manager (ACM)	Available	Not yet available	Learn more
SDL BeGlobal	Available	Not yet available	Learn more
SDL Campaign Manager	Available	Not yet available	Learn more
SDL Contenta	Available	Log a Ticket	Learn more
SDL Contenta S1000D	Available	Log a Ticket	Learn more
SDL Customer Analytics	Available	Not yet available	Learn more
SDL Email Manager	Available	Not yet available	Learn more
SDL Fredhopper	Available	Not yet available	Learn more
SDL Global AMS	Available	Log a Ticket	Learn more
SDL GlobalConnect	Available	Log a Ticket	Learn more
SDL GroupShare	Available	Log a Ticket	Learn more
SDL LiveContent Architect (SDL Trisoft)	Available	Log a Ticket	Learn more
SDL LiveContent Create (SDL Xopus)	Available	Not yet available	Learn more
SDL LiveContent Reach (SDL LiveContent DITA)	Available	Log a Ticket	Learn more
SDL LiveContent S1000D	Available	Log a Ticket	Learn more
SDL LW Enterprise Translation Server	Available	Log a Ticket	Learn more
SDL Media Manager	Available	Log a Ticket	Learn more
SDL MultiTerm	Available	Log a Ticket	Learn more
SDL Passolo	Available	Log a Ticket	Learn more
SDL Quatron	Available	Log a Ticket	Learn more
SDL SM2	Available	Not yet available	Learn more
SDL TeamWorks	Available	Log a Ticket	Learn more
SDL TM Server	Available	Log a Ticket	Learn more
SDL TMS	Available	Log a Ticket	Learn more
SDL Trados Studio	Available	Log a Ticket	Learn more
SDL Trados	Available	Log a Ticket	Learn more
SDL Tridion	Available	Log a Ticket	Learn more
SDL WorldServer	Available	Log a Ticket	Learn more
SDL XPP	Available	Log a Ticket	Learn more