SDL's Customer Commitment Framework
Learn how SDL's new Customer Commitment Framework™ provides predictive intelligence that business leaders can trust to drive Customer Experience Management programs.
- Provides insights into the offline and online customer experiences
- Empowers marketers, brand makers, sales and service professionals to make informed, data-driven and real-time decisions about where to invest resources
- Leverages the social data set to delve deeper into each relevant experience in the customer journey
For more information about the SDL Customer Commitment Framework and its features/benefits, please go to SDL Social Intelligence.