Our vision: global customer experience management
We enable global businesses to engage with their customers - in the language, the media and at the moment they choose.
We help businesses drive growth, manage their brands and increase global revenues - providing innovative solutions for managing the global customer experience (CX), including:
- Analysis & Intelligence
- Content Creation & Management
- Language Management
- Campaign Management
- Multi-Channel Engagement
- Customer Experience Optimization
- Publicly traded company with $400m annual revenues
- Over 2,700 employees in 70 offices across 38 countries
- Innovative technology and services for enriching global customer experiences
- Award-winning and profitable company, with long-term financial stability
- 80%+ of the global translation supply chain use SDL software
- 1500+ enterprise customers; 185,000 desktop software licenses worldwide
- A partner network of 400 and growing
Inside CXM is SDL’s own sponsored CX website and houses strategies and business practices needed to achieve excellence in the field, featuring content via experts from beyond SDL who have their finger on the pulse of the customer experience marketplace.
InsideCXM.com covers content from three CX themes, including:
If you’d like to contribute to the site please send an email to firstname.lastname@example.org. Inside CXM presents you with an opportunity to lead and engage in the thriving Global CXM industry conversation with your colleagues and peers.