SDL Annual Report 2019

338.67 m
Group Revenue up 16% (2018: £323.3m)
33.48 m
Adjusted operating profit up 28% (2018: £29m)
90.45 m
Premium Services revenues (2018: £63.5m)

SDL’s 2019 financial results reflect a year of successful execution and the hard work and investments of prior years.

Adolfo Hernandez
"I am pleased to report that SDL’s 2019 financial results reflect a year of successful execution and the hard work and investments of prior years. We made strong progress against our strategic objectives. We significantly grew our premium services revenues, benefited from systems investment and our business process automation programme, and delivered industry-leading product innovation, most notably with the launch of SDL Language Cloud and our world-class Neural Machine Translation product suite."
Adolfo Hernandez
Chief Executive Officer
SDL plc

Operational Highlights:

  • Key Performance Indicators: 
    • Premium Services revenue increased to £100.5m (2018: £63.5m), equating to 38% of Language Services revenue (2018: 29%) 
    • Language Services Repeat Revenue of 96% (2018: 97%) and Annual Recurring Contract Value of £71.9m (2018: £67.5m) 
  • 280 cross and upsell deals (2018: 220)
  • Progress with Business Process Automation programme:  
    • 90% of addressable Language Services customer accounts on Helix by December 2019, enabling a rise in average Linguistic Productive Utilisation to 67% (2018: 64%) and a reduction in work outsourced to 59% (2018: 62%) 
  • Investment in market-leading innovations, including the industry’s first end-to-end, AI-enabled translation platform, SDL Language Cloud, which was successfully launched in June 2019 
  • Cost-saving programme delivered in-year savings of £5.9m and annualised savings of £8.5m
3870 +
employees
270 +
partners
4050 +
enterprise customers
1260 +
in-house linguists
162
languages
270 bn
machine translated words annually
SDL Operate in 39 countries

We operate in 39 countries

SDL is a global leader in managing and translating content with 63 offices across 39 countries.

Annual Report 2019 - SDL Operate in 39 countries - Part 2