Enterprise-wide XML creation and content collaboration
How do larger communities of users author and review XML content?
As DITA and S1000D adoption continues to increase, there is a growing need for roles beyond technical writers to contribute and review content in XML to increase the value of that content across your organization and to close the loop between content developers and contributors. However, one of the barriers to DITA and XML adoption is the complexity of the editing experience.
Advanced XML content authoring tools are required for technical writers, but for subject matter experts, engineers, support personnel, marketing staff, scientists, lawyers and many others, a simpler experience for review and contribution is a necessity. SDL provides such an interface for that experience. SDL Xopus is an easy to use, online XML editor designed to simplify your editing experience and enable content authoring and content collaboration across all levels of the business.
Consider the customer experience
With a growing community of content creators, how does your organization communicate consistently to its customers?
The old paradigm of ‘controlled authoring’ still rings true, as your organization requires closer control over the content created across distributed teams. However, once your organization widely adopts structured content and begins looking to publish content dynamically, you may be concerned that:
- Your customers can’t find the content they are looking for
- The topic paradigm of DITA means that many content developers are creating one ‘document,’ and maintaining one common ‘voice’ becomes challenging
- Translations costs are increasing and quality is diminishing
