Looking for Alterian? On January 30th, 2012 SDL acquired Alterian, a leader in social media analytics. Alterian Insights and Alterian SM2 are now part of SDL's Social Intelligence Solutions

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 SDL Social Intelligence 
 Optimizing the Customer Experience  
 with Data-Driven Solutions 

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Social Media and the Customer Experience

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How could Sheraton Hotels utilize brand perception of its parent brand, Starwood Hotels, to boost brand equity and increase repeat visitors?

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Convert Shoppers into Customers

Do you know what’s inhibiting your customers from buying? 

All businesses want more customers, and converting a shopper into a customer is a key indicator of success, whether they are buying for the first time or a long-term customer. Our solution helps inform your product and services strategy so you can convert shoppers into customers and drive purchasing and repurchasing behavior that establishes long-term commitment to your products. 

Get the insights you need to:

  • Foster awareness, feed trends and convert shoppers into customers
  • Identify and remove barriers to purchase and constantly monitor the impact of your changes
  • Proactively determine the best strategy for product launches to ensure and track success

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Interested in learning more about how social intelligence can impact your business strategy? View our case studies, white papers and other resources to learn more.