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Alterian Content Manager is now SDL ACM! SDL has acquired Alterian to enhance its global customer experience solutions.
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 SDL Alterian Content Manager 
 gives your business users the power 
 to create compelling websites 

Tailored to your needs

When you choose SDL Alterian Content Manager software you can: 

  • Work with one of our implementation partners
  • Work with our experienced Professional Services team directly 
  • Train your own in-house project teams to undertake an installation 

No matter what you decide, you can be sure that we'll support you from start to finish.

In-house services

Professional Services is made up of Training, Support and Consulting.

Training DivisionSupport DivisionConsulting Division
We offer a wide range of training courses, designed to provide practical and useful experience to new users from both technical and non-technical backgrounds. They are usually held at our offices, but we are happy to come to you if necessary. Please visit our Training section for more information on courses available and to book.Once your software is installed, we continue to support you. We offer a range of Product Support options, which allow you to choose the level of service you need — from standard business hours to 24/7 support. All our support levels allow calls to the support desk and free access to our online "Supportal".We ensure your upgrade or new implementation goes as smoothly as possible by following a tried-and-tested framework of proven project methodologies, project management, documentation and regular quality audits. We also offer ad-hoc project assistance as required.

Business partners

SDL works with great marketing services providers, systems integrators and agencies who recognize the need to plan and deliver great websites and co-ordinated online customer engagements with their clients. Each add their unique geographic, strategic, domain and services expertise to SDL ACM's great platform. All of our Partners have undergone rigorous SDL ACM training. The "Certified" status is assigned to Partners that have at least two individuals trained and certified on specific areas of our products.

What our partners say

Managing Director, Fusion Workshop 
“Fusion Workshop’s partnership with SDL Alterian means we can offer customized, high-performance, standards-based web and intranet applications. We work exclusively with SDL Alterian and because they deliver the content management elements of each solution, we can focus on strategy, project management and integration – giving customers the best of both worlds.”

Chief Executive Officer, Reading Room 
"Reading Room recommends SDL Alterian Content Manager not because we like it (although we do!) but because of the features it offers, its accessibility and its flexibility. Our clients have found that SDL ACM offers a fantastic return on investment as well as being easy for editors to use and quick to roll out. And they are a great bunch of people to work with which is important as any CMS purchase is a long term investment."

Managing Director, Digirati 
"Having worked with SDL Alterian Content Manager Enterprise and Professional Edition since 2002 we can state with confidence that this is a flexible and powerful system that has proven to be a good long term investment for our customers. Editors find the editorial interface a pleasure to use and our developers love to work with the platform because of its flexible data model and its open extensible architecture. We have found that regardless of the project scale or functionality required SDL ACM continues to deliver year after year."

Managing Director, Auros 
“We took the decision over 5 years ago to partner with SDL Alterian in the WCM arena. Over 75 clients have benefited through the combination of a fantastic product from SDL Alterian and Auros’ unparalleled implementation credentials."

Director of Digital, Merchant Marketing Group
"Merchant Marketing Group has worked with SDL Alterian since early 2007 as a lead design partner. We originally selected SDL Alterian as our premier WCM supplier after a 6 month review period. We chose SDL Alterian Content Manager for its usability, its flexibility to take almost any design we can throw at it and its competitive price."

NetConstruct’s Managing Director
“We are proud to have been SDL Alterian Implementation Partners since 2003, and have completed developments for local authorities, housing associations, manufacturing companies and professional service firms. One of SDL Alterian’s many strengths is that it integrates seamlessly with other applications, which is increasingly relevant in the projects we undertake”.

Implementation partners

Amaze

Marketing and technology firm Amaze maintains an impressive list of clients, including Coca Cola Enterprises, Lexus, Sony and Toyota.

  • Regions: UK
  • Products: ACM Corporate

 

Auros
A veteran in implementing complex WCM projects, Auros has the experience and track-record of success to satisfy even the most challenging client requirements.

  • Regions: UK
  • Products: ACM Corporate, ACM Professional & Enterprise
  • Certified: ACM Corporate, ACM Professional & Enterprise

 

Building Box
As an award-winning web development agency, Building Box thrive in designing and developing web-based solutions for small and large clients alike.
  • Regions: UK
  • Products: ACM Corporate

 

Connect Internet Solutions Ltd
Connect Internet Solutions delivers web-based solutions based on web development and strategy best practices.

  • Regions: UK
  • Products: ACM Corporate

 

Digirati Ltd
Digirati's best practices methodology, developed through many years of experience working with the ACM platform, ensures the successful delivery of their solutions delivering on time, on budget and providing a strong return on investment.

  • Regions: UK
  • Products: ACM Corporate, ACM Professional & Enterprise
  • Certified: ACM Professional & Enterprise 

 

Fusionworkshop
A mature customer base of over 80 CMS implementations verifies the reliability, experience and continued excellence of Fusion Workshop's team.

  • Regions: UK
  • Products: ACM Corporate, ACM Professional & Enterprise
  • Certified: ACM Corporate, ACM Professional & Enterprise

 

Global Red
Global Red is Australia's leading customer engagement agency focused on creating behaviour-based marketing campaigns that merge on and offline data while ensuring optimum and measurable results.

  • Regions: Asia Pacific
  • Products: ACM Professional & Enterprise

 

Indicia
Founded in 2000, Indicia features inspired talent that put customer intelligence at the heart of every implementation.

  • Regions: UK
  • Products: ACM Corporate

 

Indivirtual
Indivirtual believes in content delivery to your end-user through a channel of preference. From strategy to hosting we enable your on-line business as your strategic partner.

  • Regions: Continental Europe
  • Products: ACM Professional & Enterprise
  • Certified: ACM Professional & Enterprise

 

Innovation Digital
Innovation Digital engages in digital strategy, web development and online marketing services for clients such as Aggreko, NHS Lothian , and City of Edinburgh Council.

  • Regions: UK
  • Products: ACM Corporate

 

Mando Group
With more than 700 successfully completed projects for world-class brands like Motorola and Capcom Europe, Mando Group continually demonstrate why they are considered among the top 10% of agencies nationwide.

  • Regions: UK
  • Products: ACM Corporate

 

Mirabeau
With services ranging from online marketing to online enterprise portal architectures and application management, Mirabeau's capabilities span far beyond the innovative projects involving automation for which it is well known.

  • Regions: Continental Europe
  • Products: ACM Professional & Enterprise

 

OCS Consulting
OCS Consulting focuses on delivering positive business outcomes from investment in internet-based systems.

  • Regions: UK
  • Products: ACM Corporate
  • Certified: ACM Corporate

 

Positive Digital
We're an award-winning, full-service digital agency delivering integrated online strategies and campaigns that get results.

  • Regions: UK
  • Products: ACM Professional & Enterprise

 

Positive Technology
We have a team of experts who specialise in building systems to push your business forward

  • Regions: UK
  • Products: ACM Professional & Enterprise

 

Precedent
Precedent's superior implementations can be attributed to 18 years of value provided to customers in health, professional services, non-profit and public sector environments.

  • Regions: UK
  • Products: ACM Corporate

 

Purestone
Purestone's extensive clientside and commercial experience mean they don't just listen, they understand.

  • Regions: UK
  • Products: ACM Corporate

 

Rapp UK
Rapp is a data-driven marketing agency with over 30 years of proven experience in direct marketing services.

  • Regions: UK
  • Products: ACM Corporate
  • Certified: ACM Corporate

 

Reading Room
2007 Digital Marketing Agency of the Year at the Impact Awards and with 150 employees spread across the UK and Australia, Reading Room has the staff and knowledge to power a full digital experience.

  • Regions: UK, Asia Pacific
  • Products: ACM Corporate, ACM Professional & Enterprise
  • Certified: ACM Corporate

 

Sequence
Wale's largest digital agency specializes in the delivery and development of exciting and engaging online services.

  • Regions: UK
  • Products: ACM Corporate, ACM Professional & Enterprise
  • Certified: ACM Corporate

 

Strawberries
Amsterdam-based Strawberries is a leader in the communications and technology industry since its foundation in 1997.

  • Regions: Continental Europe
  • Products: ACM Professional & Enterprise
  • Certified: ACM Professional & Enterprise

 

The Factor.e
Exhibiting continuous growth since its inception, The Factor.e has focused on development, implementation, rich-internet aplications and content management projects, all while winning numerous awards in the process.

  • Regions: Continental Europe
  • Products: ACM Corporate, ACM Professional & Enterprise
  • Certified: ACM Corporate, ACM Professional & Enterprise

 

The Reference
Witness a multidisciplinary team of experts innovate in creating solutions equipped with the latest proven technologies.

  • Regions: Continental Europe
  • Products: ACM Professional & EnterpriseCertified: ACM Professional & Enterprise

 

The Revere Group
The Revere Group is a US-based business and IT solutions consultancy specializing in assisting high-performing, mid-tier and fast-growing companies.

  • Regions: USA
  • Products: ACM Corporate
  • Certified: ACM Corporate

 

Twofour Digital
With the perfect mix of create and technical talent, Twofour Digital is creating great media solutions for brands, broadcasters and the public sector around the world.

  • Regions: UK, USA, Asia Pacific
  • Products: ACM Professional & Enterprise
  • Certified: ACM Professional & Enterprise

 

Unified Solutions
Experienced in content management since 1996, Unified Solutions manage many clients across verticals such as government, publishing, charities and manufacturing.

  • Regions: UK
  • Products: ACM Corporate, ACM Professional & Enterprise
  • Certified: ACM Corporate

 

WickedWeb
Wickedweb's diverse team of strategic thinkers, cutting-edge designers, technical wizards and digital marketers ensures each client creates a unique digital experience for its customers.

  • Regions: UK
  • Products: ACM Professional & Enterprise

 

Technical partners

SDL Alterian works with great marketing services providers, systems integrators and agencies who recognize the need to plan and deliver great websites and co-ordinated online customer engagements with their clients. Each add their unique geographic, strategic, domain and services expertise to Alterian's great platform.

Google 
Google's mission is to organize the world's information and make it universally as accessible and useful. Google is widely recognized as the world's largest search engine; an easy-to-use free service that usually returns relavant results in a fraction of a second.

Microsoft 
Microsoft is the worldwide leader in software, services and Internet technologies for personal and business computing. The company offers a wide range of products and services designed to empower people and improve their productivity.

hybris 
Hybris provides software solutions for managing product information (PIM) and catalogue data, together with associated e-commerce and printing applications, enabling enterprises to consolidate and manage product information in a central hub from which they serve their online and print channels.

WoodWing 
WoodWing Software specializes in software solutions for the publishing industry. It is WoodWing's mission to provide publishers with the best workflow solutions for edfficient cross-media content creation and production.

Oracle 
Oracle is the world's largest enterprise software company, providing software to the world's largest and most successful businesses. The company offers its database, tools and application products, along with related consulting, education, and support services.

Sun Microsystems 
Sun is a leading provider of industrial-strength hardware, software and services that power the internet and allow companies worldwide to dotcom their businesses. Scalability, reliability and good performance makes Sun a premium platform for our products.

Support

SDL ACM Supportal

Training

SDL ACM education & certification

SDL Tridion

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