Friesland Insurance case study

De Friesland Zorgverzekeraar is a major insurance company in the Northern part of Holland and serves over 500.000 people. Clear communication and excellent services are mission critical for De Friesland.

Operational efficiencies were instrumental to the success of the project, but we also managed to make significant cost savings in the overall document creation process. Production and archive time went down from 1,000 letters per 45 minutes to 1,000 letters per 2 minutes. Our total time saving is pushing 200 percent.

Hans van Breeden, Functional System Manager at De Friesland Zorgverzekeraar