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This case study documents the path to the alignment of global content practices with strategic business goals at FICO (NYSE:FIC), formerly Fair Isaac Corporation. Download »
The FICO™ Formula for Agile Global Expansion: In this Gilbane Group case study, FICO describes their strategy for aligning global content practices with the company’s business goals and objectives. With a successful business case based on reuse as a “first principle,” FICO is building an enterprise content infrastructure that includes XML and DITA, component content management, translation memory and terminology management, and automated publishing. Download »
The FICO™ Formula for Agile Global Expansion: In this Gilbane Group case study, FICO describes their strategy for aligning global content practices with the company’s business goals and objectives. With a successful business case based on reuse as a “first principle,” FICO is building an enterprise content infrastructure that includes XML and DITA, component content management, translation memory and terminology management, and automated publishing. Download »
In this case study, part of the Gilbane Group study on Smart Content in the Enterprise, NetApp, a leading provider of storage and data-management solutions talks about their approach to replace its redundant and lengthy documentation processes with a single source solution using DITA and a Component Content Management system. Download »
In this case study, part of the Gilbane Group study on Smart Content in the Enterprise, NetApp, a leading provider of storage and data-management solutions talks about their approach to replace its redundant and lengthy documentation processes with a single source solution using DITA and a Component Content Management system. Download »
Atlas Copco Delivers Just-In-Time Technical Documentation To Global Customers with Trisoft: This case study tells the story of how one of the world's leaders in industrial solutions transformed the management of technical information for its Compressor Technique business unit. With the deployment of Trisoft Component-based content management system, The Compressor Technique business unit cut costs of production and localization and substantially reduced the risk that customers and service personnel would mistakenly order the wrong spare parts. Download »
Atlas Copco Delivers Just-In-Time Technical Documentation To Global Customers with Trisoft: This case study tells the story of how one of the world's leaders in industrial solutions transformed the management of technical information for its Compressor Technique business unit. With the deployment of Trisoft Component-based content management system, The Compressor Technique business unit cut costs of production and localization and substantially reduced the risk that customers and service personnel would mistakenly order the wrong spare parts. Download »
Localized content consistency is the watchword at Avaya. As one of the world’s great communications companies, Avaya faces the challenge of providing localized content (in up to 35 languages) across numerous product lines—all delivered to a seamlessly consistent and accurate standard. To deal with this, the company has deployed SDL Global Authoring Management System. Download »
Localized content consistency is the watchword at Avaya. As one of the world’s great communications companies, Avaya faces the challenge of providing localized content (in up to 35 languages) across numerous product lines—all delivered to a seamlessly consistent and accurate standard. To deal with this, the company has deployed SDL Global Authoring Management System. Download »
SNP Best-set Deploys SDL XPP to Take Journal Publishing to a New Level: Toppan Best-set Premedia Ltd is a subsidiary of Toppan Leefung (Hong Kong) Limited which is wholly owned by Toppan Printing Co. Ltd, Japan. It is one of the leading prepress and printing service providers in the global market, with clients in Europe, the United States and Asia. Toppan Best-set supplies a comprehensive range of services for publishing and printing, in particular journals and books. Download »
This case study focuses on the DAF Truck Sales Support division which turned to a structured authoring and translation management process, to drive sales productivity gains and provide a better overall sales process. DAF selected SDL Trisoft™ Component Content Management (CCM) system as the foundation of the solution. Centralizing the creation and management of sales support information with integration within the DAF dealer e-portal website allows DAF to create and publish consistent content in one place. Download »
This case study focuses on the DAF Truck Sales Support division which turned to a structured authoring and translation management process, to drive sales productivity gains and provide a better overall sales process. DAF selected SDL Trisoft™ Component Content Management (CCM) system as the foundation of the solution. Centralizing the creation and management of sales support information with integration within the DAF dealer e-portal website allows DAF to create and publish consistent content in one place. Download »
This case study describes how Encyclopaedia Britannica (EB) is using XPP to meet their evolving print and electronic publication needs. It discusses their selection criteria, implementation experience and results realized to date. Download »
This case study describes how Encyclopaedia Britannica (EB) is using XPP to meet their evolving print and electronic publication needs. It discusses their selection criteria, implementation experience and results realized to date. Download »
HACH Company Moves Water Safety and Measurement Equipment to Global Markets Faster While Reducing Effort and Costs: HACH Company manufactures and distributes analytical instruments used to test water quality and safety around the world. Hach’s technical writing team is faced with the challenges of producing complex, high quality documentation to suit thousands of products in dozens of global markets. This case study demonstrates how HACH achieved rapid ROI with end-to-end deployment of SDL’s technologies. Download »
HACH Company Moves Water Safety and Measurement Equipment to Global Markets Faster While Reducing Effort and Costs: HACH Company manufactures and distributes analytical instruments used to test water quality and safety around the world. Hach’s technical writing team is faced with the challenges of producing complex, high quality documentation to suit thousands of products in dozens of global markets. This case study demonstrates how HACH achieved rapid ROI with end-to-end deployment of SDL’s technologies. Download »
The case study discusses how and why the documentation group at HORIBA Medical moved to a new documentation process using DITA and a Component Content Management (CCM) system from SDL to gain greater efficiencies and speed time to market. Download »
The case study discusses how and why the documentation group at HORIBA Medical moved to a new documentation process using DITA and a Component Content Management (CCM) system from SDL to gain greater efficiencies and speed time to market. Download »
This case study describes how the documentation team at Informatica Corporation successfully transitioned from a traditional, book-based writing methodology to a faster, more efficient process using DITA (Darwin Information Typing Architecture), the XML standard for technical documentation, and a Component Content Management (CCM) system. Download »
This case study describes how the documentation team at Informatica Corporation successfully transitioned from a traditional, book-based writing methodology to a faster, more efficient process using DITA (Darwin Information Typing Architecture), the XML standard for technical documentation, and a Component Content Management (CCM) system. Download »
UK's Leading Independent Law Publisher Sets Trend in Next Generation Dynamic Publishing Model: This case study describes how Jordan Publishing Limited worked with Letterpart Limited and SDL LiveContent™ to create a new online experience with dynamic subscription publishing system. Download »
UK's Leading Independent Law Publisher Sets Trend in Next Generation Dynamic Publishing Model: This case study describes how Jordan Publishing Limited worked with Letterpart Limited and SDL LiveContent™ to create a new online experience with dynamic subscription publishing system. Download »
DITA Helps Nautilus Manage Brand and Global Presence: As a global fitness products company that had grown through a series of strategic acquisitions, Nautilus corporation faced a growing number of key challenges. These included managing the production and publication of its assembly, owner’s and service manuals as well as translating the content into 8 languages. After an audit of the company’s tools and processes, the decision was made to move to XML and DITA as a solution to Nautilus’ authoring requirements as a global company. SDL Trisoft Component Content Management (CCM) system was selected by Nautilus to help implement the DITA solution and the results were impressive. Download »
DITA Helps Nautilus Manage Brand and Global Presence: As a global fitness products company that had grown through a series of strategic acquisitions, Nautilus corporation faced a growing number of key challenges. These included managing the production and publication of its assembly, owner’s and service manuals as well as translating the content into 8 languages. After an audit of the company’s tools and processes, the decision was made to move to XML and DITA as a solution to Nautilus’ authoring requirements as a global company. SDL Trisoft Component Content Management (CCM) system was selected by Nautilus to help implement the DITA solution and the results were impressive. Download »
NetApp Turns to DITA and Global Authoring to Scale Information Engineering: This case study tells the story of how and why NetApp, a $3.3 billion high-tech company and voted number 1 in Fortune's "Best Companies to Work for", chose to adopt the DITA standard and global authoring practices for the production of technical information. Download »
NetApp Turns to DITA and Global Authoring to Scale Information Engineering: This case study tells the story of how and why NetApp, a $3.3 billion high-tech company and voted number 1 in Fortune's "Best Companies to Work for", chose to adopt the DITA standard and global authoring practices for the production of technical information. Download »
Evolving consumer demands for more interactive, dynamic technical product content are forcing organizations to rethink traditional publishing strategies. How can these demands be met while remaining within tight operational and budget constraints? Download this industry report to read about Best in Class organizations and how they succeeded in overcoming these challenges. Download »
Evolving consumer demands for more interactive, dynamic technical product content are forcing organizations to rethink traditional publishing strategies. How can these demands be met while remaining within tight operational and budget constraints? Download this industry report to read about Best in Class organizations and how they succeeded in overcoming these challenges. Download »
"Reaching Global Markets" or "Saving Translation Costs with DITA"? Find out how naming an DITA initiative can make a difference to the success of the project. Download »
"Reaching Global Markets" or "Saving Translation Costs with DITA"? Find out how naming an DITA initiative can make a difference to the success of the project. Download »