SDL BeGlobal

The industry's first cloud platform for real-time automated translation

With SDL BeGlobal, companies can deliver trusted, multilingual, branded
communication for real-time & digital content

See SDL Beglobal in Action
Watch SDL BeGlobal Video

With the explosion in digital content, today’s customers expect more online and social interactions in their native language. This new dynamic is forcing companies to address multiple types of communication.

With SDL BeGlobal, any business user across the organization is empowered to communicate with their customer, in the language of the customer’s choice. Through its powerful, yet user-friendly web application, SDL BeGlobal enables any business user to become a multilingual publisher and communicator.

White paper

Translating Social Media & Dynamic Content in Real Time for Customers - New Options for the Enterprise

This Gilbane Group Beacon report covers the types of social media that are common in the enterprise, what managers should be aware of when planning a multilingual social project, features they should look for in different solutions, and questions to answer ahead of time to ensure projects go smoothly.

Descrizione sintetica del prodotto

SDL BeGlobal Product Brief

SDL BeGlobal is the industry’s first platform for real-time automated translation. With SDL BeGlobal, companies can deliver multilingual communication across all content types including digital & internet content.

Benefits
Features
Solutions
Languages
See SDL BeGlobal in Action
Resources

Benefits

Improve customer engagement & satisfaction – With trusted, automated translation, companies can afford to publish all content across multiple languages, so more customers are enabled to find timely, relevant information in their preferred language.
Enable Instant Communication – Every business user can now communicate with their customers immediately, inexpensively & globally
Increase margins – By making content available in more languages and communication channels, more customers can self-serve, driving down costs of selling & servicing

Features

Deliver Branded Communication Across All Communication Channels

TouchPoints™ enable business users to define & control the right content, language, quality, place & time for branded communication
Trusted Output: TrustScore™ delivers a quality score for each translation – you set the quality you want
Brand & Terminology Management enables users to define how brands & key terminology should be translated
Automatic quality improvement allows you to gather customer feedback to improve future translations

Easy to Use

One place to manage all real-time communication
Intuitive, consumer grade user interface that any business user can use

Flexible Access Options

Web application - Nothing to install, just point to a URL and go
REST API to easily integrate with your current infrastructure
Pre-integrated with other systems with SDL GlobalConnect plugin

Reliable & Secure

Multi-tenanted SaaS, combined with a role-based privilege model, can meet different security requirement

Solutions

Customer Care

Businesses need to deliver a positive, personalized, consistent customer experience for a larger, diverse, global customer base, across the entire customer engagement lifecycle to retain the loyalty of their customers. Learn more about how SDL’s global automated translation solution empowers you to do this easily, quickly and without disruption to your current technology or process investments.

Learn more about SDL Language Technologies solution for customer care

Digital Content

A website strategy requires site owners to consider all aspects of traffic monetization from findability to increased engagement across a global audience. Learn how SDL’s automated translation solutions empower you to increase your traffic and improve engagement.

Learn more about SDL Language Technologies solution for digital content

Government

Timely decision-making is crucial to protect citizens & borders. In this era of content everywhere learn how SDL’s automated translation solutions empower government agencies to process information across several languages to enable timely, mission-critical decision making

Learn more about SDL Language Technologies solution for government entities

Translation Productivity

Human translation is an activity that will always be required to deliver highly nuanced, high quality translations. This does not mean that it always needs to be expensive or slow. Learn how SDL’s automated translation solution empowers translators to deliver high quality output with significantly improved turnaround times, all at a lower cost.

Learn more about SDL Language Technologies solution to increase translation productivity

Business Intelligence

How do you know what your customers are truly saying about you? Surveys are one way to find out. But on the web, anyone can have an opinion and frequently does! Learn how SDL’s automated translation solution empowers you to analyze your customers’ and opinion makers’ feedback across all languages and geographies to enable insightful decisions.

Learn more about SDL Language Technologies solution for Business Intelligence

Languages

SDL offers the broadest language coverage for commercially available solutions, with new languages being added on a regular basis. SDL Language Technologies continues to build out its language coverage and improve on existing translation systems. Below is the complete list of languages offered. For most commercial customers, we train language pairs to understand the domain or style particular to a company or organization. This helps to ensure that the translations are appropriate for the company and their communication needs.:

Western Europe

Danish <> English
Dutch <> English
Finnish <> English
French <> English, Arabic, Spanish, German
German <> English, French, Spanish
Greek <> English
Italian <> English, Spanish
Norwegian <> English
Portuguese <> English
Spanish <> English, Arabic, French, German, Italian
Swedish <> English

Eastern Europe

Bulgarian <> English
Czech <> English
Hungarian <> English
Lithuanian <> English (NEW)
Polish <> English
Romanian <> English
Russian <> English
Serbian <> English
Slovak <> English (NEW)
Turkish <> English
Ukrainian <> English (NEW)

Middle East & Africa

Arabic <> English, Spanish, French
Dari <> English
Hausa <> English
Hebrew <> English
Pashto <> English
Persian <> English
Somali <> English

Asia

Bengali <> English
Hindi <> English
Indonesian <> English
Japanese <> English
Korean <> English
Simplified Chinese <> English
Thai <> English
Traditional Chinese <> English
Urdu <> English

SDL BeGlobal In Action

SDL's trusted automated translation software has been deployed in several commercial markets to improve communication and access to information across languages.

Examples of SDL BeGlobal in action are linked below: