Spanish leaves global marketers lost in translation
SDL International reveals why international organizations risk failure in non-English speaking markets due to localization errors
SDL Maidenhead
,
R.U.
lundi 5 février 2007
SDL International has found that Spanish is the language most likely to result in international marketing translation blunders. Mistakes ranging from inviting passengers to ‘fly naked’ to translating the infamous ‘got milk?’ slogan to ‘are you lactating?’ show how easy it is to turn a successful product in one country into a figure of fun due to poor localization.
Recent research estimated 4.75 per cent economic growth for South America in 2006*, making this the third year Latin American economies have expanded by more than 4 per cent.
According to SDL, the top five worst translation mistakes made by companies looking to expand into the Spanish-speaking world are:
- Even if you get the word right, using the wrong gender in many European countries can totally change the meaning – as discovered by the Miami T-shirt maker who targeted the Spanish market with its shirts commemorating the Pope’s visit: ‘I saw the Pope’ (el Papa) became ‘I saw the potato’ (la papa)
- The American milk supplier whose famous slogan ‘Got milk?’ translated to ‘Are you lactating?’ when it tried to expand the campaign to Mexico
- An American airline had plenty of empty seats on its flights to South America when the promotion of its new leather seats (‘fly in leather’) translated into Spanish as ‘fly naked’
- A British stationery company tried to launch its non-leaking fountain pen in Spain with the angle that ‘it won’t leak in your pocket and embarrass you’. It made the common mistake of assuming that ‘embarazar’ means embarrassed. It actually means ‘pregnant’
- One US beer company assumed that its slogan ‘turn it loose’ would translate successfully into the Spanish language, where unfortunately it reads ‘get diarrhoea’
“With more and more companies going global, translation and localization is a vital part of any business,” said Dr. Chris Boorman, CMO at SDL International. “These examples show how organizations will struggle to gain a foothold in South America if they don’t successfully master Spanish: the same will apply as international players scramble for footprint in all emerging markets. The challenge for most multi-national organizations is how to develop locally tailored content efficiently. Technology driven global information management will help them launch into new territories as quickly as possible and gain that all important first mover advantage ahead of the competition, without inadvertently alienating key markets.”
Boorman added: “Quality is paramount in driving international business opportunities. Basic blunders such as these can be avoided by focusing on the quality of the translation supply chain. Organizations should use certified translators to ensure their messages do not literally get lost in translation.”
À propos de SDL
SDL est le leader mondial de la gestion globale de l'information (GIM), solution qui permet aux entreprises d'accélérer la distribution de contenus multilingues de haute qualité à l'international. Ses services et logiciels d'entreprise s'intègrent aux systèmes internes existants pour gérer la livraison des informations multilingues, de leur rédaction à leur publication et tout au long de la chaîne logistique de traduction distribuée.
Les acteurs majeurs du marché international, tels que ABN-Amro, Best Western, Bosch, Canon, Chrysler, CNH, Hewlett-Packard, Microsoft, Philips, SAP, Sony, SUN Microsystems et Virgin Atlantic, ont adopté les services hébergés ou les solutions d'entreprise développés par SDL pour leurs processus GIM.
SDL a mis en œuvre plus de 500 solutions GIM d'entreprise, déployé plus de 170 000 licences logicielles dans tout l'écosystème GIM et donne accès à des portails de traduction à la demande à 10 millions de clients chaque mois. Plus de 1 000 professionnels fournissent des services linguistiques, de conseil et d'implémentation au sein d'une infrastructure internationale composée de plus de 50 bureaux dans 30 pays. Pour de plus amples informations, consultez le site
www.sdl.com