FrontRange selects SDL International as preferred Localization provider
Agreement includes leading Goldmine® products
SDL Maidenhead , United Kingdommardi 4 décembre 2001
FrontRange Solutions Inc., an international market leader in customer relationship management (CRM) and customer service and support software, has announced the selection of SDL International as its preferred localization provider.
The selection effort considered 26 localization companies, managed through a full RFP selection process, which began in August and concluded in late October 2001. Five finalists were invited to FrontRange Solutions' headquarters to present their proposals, and following all presentations SDL was chosen and announced.
FrontRange Solutions' localization projects are managed out of SDL's office in Bray, Ireland.
For the past three years, SDL has localized FrontRange Solutions' HEAT® products. Moving forward, SDL will also work with the GoldMine® product line. "As our preferred provider, SDL will be our first choice for all localization projects for all product lines, having earned our trust with the work they've done on HEAT," said Margaret Churchill, Vice President of Product Services.
"SDL is delighted to have been confirmed as FrontRange’s preferred supplier," agreed Hedley Rees-Evans, Marketing Director. "Over the past three years, we have worked very hard to build a strong value-added relationship with Frontrange Solutions and it is great to see this effort paying off. The introduction of a dedicated team approach to handling projects has allowed SDL to gain a deep understanding of Frontrange Solutions' needs and we are absolutely committed to maintaining this dedication into the future."
About FrontRange Solutions Inc.
FrontRange Solutions Inc. develops software and solutions that allow organizations to deliver extraordinary customer relationships and service. An international market leader in customer-centric software for more than 11 years, the company is headquartered in Colorado Springs, Colorado, with offices in Los Angeles, United Kingdom, France, Germany, Italy, South Africa, Australia and Singapore.
Solutions include: the industry-leading GoldMine® software family for customer relationship management (CRM), fully integrated contact management and sales force automation; and the award-winning HEAT® software line for world-class customer service and support. FrontRange drives business decisions for profitability in market-leading companies such as Shell Oil, Coca-Cola, Chevron, Prudential Securities, Lucent, Electricite de France, The Weather Channel, Mack Trucks, Turner News Network, and Salomon Smith Barney.
Industry awards for FrontRange include Software Magazine's "Hot 500," Call Center Magazine Product of Year, Entrepreneur Magazine's Best Software, Users Choice Awards, and PC Magazine "Editors' Choice."
www.frontrange.com
À propos de SDL
Les acteurs majeurs du marché international, tels que ABN-Amro, Best Western, Bosch, Canon, Chrysler, CNH, Hewlett-Packard, Microsoft, Philips, SAP, Sony, SUN Microsystems et Virgin Atlantic, ont adopté les services hébergés ou les solutions d'entreprise développés par SDL pour leurs processus GIM.
SDL a mis en œuvre plus de 480 solutions GIM d'entreprise, déployé plus de 150 000 licences logicielles dans tout l'écosystème GIM et donne accès à des portails de traduction à la demande à 10 millions de clients chaque mois. Plus de 1 000 professionnels fournissent des services linguistiques, de conseil et d'implémentation au sein d'une infrastructure internationale composée de plus de 50 bureaux dans 30 pays. Pour de plus amples informations, consultez le site www.sdl.com
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