SDL Solutions for Content Owners
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Solutions for Content Owners

Solutions for Content Owners

Need to improve customer experience?

Want to enter global markets faster?

Want to communicate in real-time across languages within a constrained budget?

Print, web, social media, email, chat ..... the list of channels across which content owners and marketers now communicate with their customers continues to increase. In a globalized world, new channels need to be supported across all languages in the markets where customers are located. In the world of “instant” information, customers are unlikely to wait to get the information they need and are likely to go elsewhere to find what they are looking for.  For companies and marketers, providing information to a customer in their own language is the means to ensure revenue, market share and customer loyalty.

Common Challenges
Solutions

For marketing, support, customer experience and web professionals that own content and communication channels, SDL offers SDL BeGlobal for trusted, real-time, automated translation. This solution has helped dozens of major brands increase communication frequency across languages and channels to help them improve customer experience, communicate with customers early and often, and enter new markets quickly. SDL GlobalConnect extends the functionality of SDL BeGlobal through out of the box integrations of automated translation with select products used by marketers, support professionals and localization teams.

SDL BeGlobal

SDL BeGlobal, the industry's first cloud platform for real-time automated translation, enables business users and content owners to manage global, trusted, automated communications in real-time through one central interface for multiple types of content. With this solution, any business user across the organization can be empowered to communicate with their customer, in the language of the customer's choice.

SDL GlobalConnect

SDL GlobalConnect is a pre-integrated solution that provides automated translation controls and workflow components integrated seamlessly within 3rd party applications such as knowledge base, email, and live chat applications. With this solution, business users can deliver trusted, multilingual communication seamlessly within the context of an existing application and immediately multiply the value of existing support solutions.

Additional Solutions

Individual translators, translation teams and government users can also benefit from automated translation.

Discover more about additional solutions for these groups of users:

Individual Translators
Small Teams
Large Teams
Government
Improve personal productivity to deliver projects faster and translate larger volumes of content at the highest levels of quality.

Collaborate, share and centralize project resources, translation memories and terminology among small teams.

Manage the translation workflow, task management and productivity of an entire division, enterprise or large team.

Gain timely access to all relevant information, regardless of the original language of the content.