White Papers

White Paper: Customer Engagement – A Paradigm Shift for Technical Documentation

Consumers are looking for information in ways that are unique to them – the nature of the information, the way the information is found and delivered . This white paper focuses on the increasing demands of consumers and how the world of tech doc is responding.

White Paper: Strategy and Best Practices for Achieving a Global Return on Investment

Reach global markets more quickly and efficiently using "structured content writing methodologies." This white paper provides an overview of the business benefits of such methodologies.

White Paper: Clearing Up Content Management Confusion

People are beginning to realize it is a category mistake to call some kinds of systems a "Content Management System" (CMS), when what they really are referring to is a "Component Content Management" (CCM) system.

White Paper: Dare I "Do DITA" Without A CMS? You could, but...

Well, you could "Do DITA" without a Content Management System (CMS). But it wouldn't be the brightest thing you ever did. At least that is the consensus that seems to be emerging from a shift in how technical communication organizations are now approaching the Darwin Information Typing Architecture (DITA).

White Paper: Gilbane Component Content Management Advancements

This paper looks at the recent advancements in Component Content Management (CCM), and how they have been fueled in part by standards like DITA and S1000D. It also explains how CCM technology is used in some typical industries. Finally, the paper discusses how these organizations have benefitted from CCM technology and briefly describes steps your organization can take toward reaping some of these same benefits.

White Paper: XML-Empowered Content Management and Delivery

The compelling business challenges in today's global market demand that companies rethink their content development and delivery strategies to remain competitive. Moving away from the traditional document-based publishing processes, embracing XML, leveraging component-based authoring and deploying automated CMS and publishing technologies can substantially reduce costs and improve accuracy and turnaround time. If you are considering such a move, the time has never been better and the tools and environments available have never been richer. Looking forward, new technologies and delivery platforms will create new opportunities for forward thinking companies to interact with their customers.

White Paper: eContent Dynamic Publishing

Dynamic Publishing for today's enterprise involves providing the right content, to the right user, in the right format. Multi-channel publishing makes this possible for organizations of any size.

S1000D White Paper: Topic Titling: Making it Work for You

One of the fundamental and most powerful features of the S1000D specification is the data module titling methodology. Learn how to not only use it, but use it effectively.

White Paper: Next Gen IETMs - These are not your father's technical manuals

Interactive Electronic Technical Manuals (IETMs)—much more than electronic pages with multimedia graphics—established their foothold in the military, aerospace, and high-technology fields, but have the potential for use in mainstream products as well. In this document, InfoTrends reviews the IETM technology, which has been greatly advanced by recent trends in content management and the more complex needs of modern technicians. This report expands on the broader potential use-cases of IETMs and examines SDL’s LiveContent as a platform for deploying such a system.

S1000D White Paper: Aerospace and Defense Publishing: How S1000D Changes the Game

This white paper provides an overview of key S1000D concepts and their impact on both the production and consumption of aerospace and defense technical publications.

Structured Content White Papers