DITA Webinar: DITA and The Global Customer Experience Series: Vision of Global Structured Content at Hach: A DITA Success Story
Today's Technical Publications Department are often challenged with building a business case for DITA. Listen in as guest speaker Emily Mydlowski of Hach's Technical Publications group takes us on a journey that brings DITA into the spotlight and elevates the status of technical documentation in a company's value chain. Ms. Mydlowski discusses how to make the business case for DITA, and the steps she used to realize ROI results well ahead of schedule.
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Today's Technical Publications Department are often challenged with building a business case for DITA. For many companies, their end-user documentation just appears without much thought to the process for how it got there. While in other companies, end-user documentation is singled out as the cause for postponed product launches. And if that weren't enough, consider product that are launched globally and the requirement to ship multilingual documentation with those products.
In this DITA webinar, the third in the DITA and The Global Customer Experience series, guest speaker Emily Mydlowski of Hach's Technical Publications group takes us on a journey that brings DITA into the spotlight and elevates the status of technical documentation in a company's value chain. Ms. Mydlowski discusses how to make the business case for DITA, and the steps she used to realize ROI results well ahead of schedule.
Speakers include:
Emily Mydlowski, Manager, Technical Publications Department - Hach
Chip Gettinger, Vice President, XML Solutions - SDL
Complete the form below to view the presentation and learn some best practices for turning DITA into a success story at your organization.
