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Product Content Maturity Model Series: What's Next for DITA and Tech Docs? An Introduction to the Product Content Maturity Model

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Watch an overview and discussion of this exciting new model that describes how DITA is empowering the transformation of technical documentation into intelligent product content.

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With the advent of DITA, many organizations have taken the plunge and structured their technical documentation into modular, stand alone topics. They see the immediate benefits of reuse, single-sourcing and lower translation costs.

Many more are investigating structured content, looking to industry leaders for guidance on future trends including:

  • new collaboration approaches that are empowering subject matter experts to edit content directly
  • new ways that DITA transforms business processes by engaging customers more directly with personalized, relevant product content
  • tools that enable companies to deliver a greatly enhanced customer experience

Industry analysts recognized this continuing journey requires a maturity model to describe and identify where organizations are today and where they want to go.

Watch an overview and discussion of this exciting new model that describes how DITA is empowering the transformation of technical documentation into intelligent product content.

Missed subsequent sessions in the Product Content Maturity Model series? Watch the recordings at your convenience.
Part 1: Product Content Evolution: The Aware Phase
Part 2: Product Content Evolution: The Structured Phase


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