Case Study: Informatica
This case study describes how the documentation team at Informatica Corporation successfully transitioned from a traditional, book-based writing methodology to a faster, more efficient process using DITA (Darwin Information Typing Architecture), the XML standard for technical documentation, and a Component Content Management (CCM) system.
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Overview
With the goal of improving time to global markets and efficiency in localization, Informatica adopted a structured authoring and publishing process to manage the complete content lifecycle for documentation in at least four languages.
In just seven months, the company has achieved a measurable ROI, and successfully reduced the time it takes to release product documentation to the market.
Read about Informatica's adoption of SDL Trisoft Component Content Management system, SDL Global Authoring Management System and SDL WorldServer.
