Case Study: Innovation: The FICO™ Formula for Agile Global Expansion
In this Gilbane Group case study, FICO describes their strategy for aligning global content practices with the company’s business goals and objectives. With a successful business case based on reuse as a “first principle,” FICO is building an enterprise content infrastructure that includes XML and DITA, component content management, translation memory and terminology management, and automated publishing.
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The challenges facing FICO, a leading supplier of decision management analytics, applications and tools, will sound familiar to global organizations: the need to streamline product and content development lifecycles, support global expansion with accurate and timely localization and translation processes, and satisfy customers worldwide with consistent, quality experience. What makes FICO’s story unique is its strategic and proactive approach to addressing them.
With a successful business case based on reuse as a “first principle,” FICO is building an enterprise content infrastructure that includes XML and DITA, component content management, translation memory and terminology management, and automated publishing. Read this Gilbane Group case study to learn how FICO is aligning global content practices with the company’s business goals and objectives.
