Avaya - Global Authoring and Localized Content Consistency
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Avaya

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Avaya faced the challenge of providing localized content, in up to 35 languages, across numerous product lines.

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SDL Global Authoring Management System Helps Avaya Achieve 30 Percent Increase in Efficiency

Localized content consistency is the watchword at Avaya. As one of the world’s great communications companies, Avaya faces the challenge of providing localized content (in up to 35 languages) across numerous product lines — all delivered to a seamlessly consistent and accurate standard.

To deal with this, the company has deployed SDL Global Authoring Management System; a GIM solution that has lead to an increase in efficiency and a much faster roll-out of new products and services.

Featured solutions:
  • SDL Global Authoring Management System
  • SDL Translation Management System
  • SDL MultiTerm
Challenges:
  • Shrink time-to-market
  • Overcome unsustainable reliance on two teams to localize content
  • Replace multiple, overlapping authoring tools
  • Produce content for everythiing from user interfaces to documentation
Results:
  • Up to 30 percent increase in efficiency
  • Delivery of global content to local markets faster
  • Improved quality and consistency of localized content
  • Maximized content reuse

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