DITA Webinar: DITA Emerging Trends and Best Practices: Practical Solutions for 2012 and Beyond

In this final webinar in our DITA and the Global Customer Experience series, JoAnn Hackos from Comtech Services joins us to take a look at the top trends that are driving DITA adoption in technical publications, as well as expansion into departments such as Marketing and Engineering.

• information 'findability' and its role in customer experience
• DITA 1.2 reuse strategies including simplification of conditional processing through key references
• the maturing of implementations across the progression of projects, from pilot stage to completion (with increased content)
• the shift toward enterprise-wide management and reuse of content
  
• adapting the organization to new processes and workflows that come with DITA adoption