SDL DITA Fest and Trisoft User Day

NOTE:  For anyone requiring overnight accommodations at the Santa Clara Marriott, please make your reservations by Thursday, September 23rd in order to guarantee a room.  Further details will be provided with your DITA Fest registration confirmation.

DITA & The New Future of Customer Experience

For many organizations, the primary drivers of DITA adoption were initially localization cost reductions and efficiency gains in content development. But as DITA adoption has begun to mature, organizations are realizing that DITA offers many additional benefits beyond what they had originally envisioned. Many DITA adopters have their eyes on potential benefits for customer experience, especially in a world that is increasingly dependent on the Internet and Smart Devices for the delivery of information.

Today’s consumers have grown up with computers and the Internet, and they expect to find just the right information they need – when they need it. Since structured content can be interactively delivered and tailored to different audiences on the fly, DITA offers a foundation for addressing the expectations of this new generation of content consumers.

Keynote Speaker: Ann Rockley, Founder and President of The Rockley Group will speak about reinventing technical documents.

Additional Speakers:

• MaryLee Grant - Senior Manager, Information Development - Dell

• Neville Fleet - Senior Documentation Manager, Knowledge Management & Delivery, Cisco Systems

• Helen Cavender - Manager of Documentation, Knowledge Management & Delivery, Cisco Systems

Why you Should Attend:

• To gain an understanding of the key drivers to DITA

• To learn what the future may hold for customer experience

• To hear from and network with industry experts who are using DITA to gain competitive advantage

SDL Trisoft Customers:   

Join us for Trisoft User Day on Thursday, October 14 for a day dedicated to SDL's leading Component Content Management software specifically designed for DITA.                        

Register today by completing the form below, and check the appropriate registration box for DITA Fest, Trisoft User Day, or both events.

* This event is free of charge for all attendees.  Seats are limited. A complimentary continental breakfast and luncheon will be served, followed by a cocktail reception at the end of the day.