
Listen to this fantastic webinar, "Rethinking Personalization: How Contemporary Practices Change the Rules of Engagement."
SDL WCMS partner, Gilbane, hosted this webinar on the 22nd of September 2011.
Scott Liewehr, lead WCM analyst with Outsell’s Gilbane Services and Sonja Keerl, Product Marketing Director at SDL WCMS, described how contemporary personalization offers far more than personalized greetings and page optimization, and are vastly more effective than first-generation approaches.
The webinar describes how the right WCM solution provides these benefits: