Solutions by Industry

Solutions for the Manufacturing Industry

Through our partnership with SDL, we provide support to our global dealers at 40% lower costs with significantly faster turnaround times. This provides solutions to their technical issues every hour of every day of the year, whilst significantly reducing the workload on support centres.

Joe Pstrak, Director of Dealer e-Business Services

Contact SDL

Challenges:

With ever-decreasing product lifecycles and the globalization of manufacturing operations, the need to develop and deliver product content rapidly in multiple languages has become increasingly important. Key challenges facing global manufacturers include:

Provide support information across languages
Manufacturers need to be able to support their products with support information across multiple languages. CNH uses SDL solutions and services including machine translation and human post-editing to manage its global support content.

Market products across channels and languages
Manufacturers need to be able to quickly and easily create, reuse and translate content between marketing channels and languages. Goodyear uses the SDL Tridion CMS to manage content across 120 B2B websites.

Reduce translation costs
Managing huge amounts of technical support and marketing information across languages can be costly. Clients including Canon use SDL to drastically reduce translation costs for support information.

Solutions:

Language services: SDL's localization experts can help you determine and execute the right combination of process, technology and services for your specific needs.

SDL Tridion: Enables organizations to improve speed and efficiency when translating across languages.

Bosch Case Study

SDL helped Bosch build and deploy a terminology portal in 23 languages, helping the company ensure brand consistency across global markets.

Benefits

Saves time and money

Ensures consistent use of terms

Solutions used:

SDL MultiTerm and SDL Translation Management System

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Goodyear Case Study

With more than 120 B2C Web sites to update and maintain in Europe, Middle East and Africa, Goodyear Dunlop Tires turned to SDL Tridion for its Web Content Management solution to communicate to its worldwide audience.

Benefits

Local content created and maintained

Terminology database and translation memory in 29 languages

Solutions used:

SDL Tridion and SDL Translation Management System

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CNH Case Study

SDL deployed a solution combining machine translation, translation memory, terminology management and human post-editing to manage multilingual support information across 24 country operations.

Benefits

Delivered support information three times faster than human translation alone

Machine translation and post-editing costs less than 50% of pure human translation

Solutions used:

Terminology management and tranlation management

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