Symantec Presentation

Fred Hollowood discusses how Symantec has deployed a Global Information Management strategy to support its global web deployment. Symantec moved from a decentralised model to a centrally supported CMS based model. This demanded a centralised, rapid response localisation solution, enabling an increase in process efficiency and improved consistency for the customer. This same approach has now been extended into other structured company data repositories, further consolidating the global customer experience.

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