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Avaya Increases Efficiency by 30% with SDL Global Information Management

Avaya GIM

GIM solution cuts translation costs and increases translation efficiency


Avaya has deployed a comprehensive SDL Global Information Management solution, comprising SDL Translation Management SystemTM, SDL MultiTermTM, and SDL AuthorAssistantTM, which helps Avaya deliver crucial content in multiple languages across its product lines.

Featured solutions:
  • SDL AuthorAssistant
  • SDL Translation Management System
  • SDL MultiTerm
Challenges:
  • Shrink time-to-market for company’s communications solutions
  • Overcome unsustainable reliance on two separate teams to localize content
  • Create and localize content based on user categories instead of product
Results:
  • Up to 30 percent increase in translation efficiency
  • Enabled company to deliver global content to local markets faster
  • Automated and streamlined content localization and publishing process
  • Improved the quality and consistency of localized content
  • Created centralized corporate repository of terminology
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