
The SDL Translation Management System™ (SDL TMS™) manages the process of translating original language content into one or more target languages, and delivers the translated content to that required location. It comprises an application suite, which has been designed to streamline the entire translation process, including: translation, vendor selection, work distribution, project administration, production, publishing, final delivery and archiving.
Benefits
SDL Translation Management System provides a centralized translation memory knowledge base
Manages the end-to-end process of translating content into different languages
Provides visibility and control of the localization process and workflows
Enables the reuse of content and allows organizations to produce consistent content
"SDL's translation management, along with content management systems from Trisoft and SDL Tridion, provide to Atlas Copco a centralized process and solution for global content management and translation."
“We particularly appreciate the fact that SDL approaches our projects from a customer perspective and comes up with innovative solutions over and over again. This allows us to concentrate on our core business because we know that our translation projects are in safe hands.”
“Our dealer network now has 24x7 support via a knowledge base of approved solutions to known concerns available in multiple languages. Of all the dealer searches in ASIST, 80% are now resolved using self-service with only 20% escalated. This has resulted in less down time and improved customer satisfaction.”
With a growing product range, expansion into new markets and an increasing range of communication channels, Philips was faced with hugely complex multilingual content management challenges. It has made dramatic improvements by fundamentally changing the business processes and introducing new technologies. The result is faster time-to-market, improved quality of communications and 30% reduction in costs.
Global information powers the global enterprise. It drives decisions, facilitates communications and supports commercial transactions.