Travelport Improves Cross-Language Customer Support with Integrated Real-Time Translation
Leading Travel Platform Improves Cross-Language Customer Support
Complete the form below to enable downloads
Travelport is a leading provider of transaction processing solutions to companies operating in the global travel industry. Operating in 160 countries, Travelport facilitates 1.8 billion travel related messages per day, supports more than 67,000 travel agencies and processes millions of travel transactions each year – all across 30 languages.
With this kind of volume, its customer support team needed a solution to provide up-to-date support information to customers, in their language.
In this webinar, you will learn:
Travelport's business need for timely translation of knowledge base content
How Travelport has deployed and leveraged real-time translation within its knowledge base application, RightNow Answers
The benefits and advantages Travelport has experienced as a result if this integrated solution
