SDL.com

SDL selected by Blue Pumpkin as Primary Localization Partner

Contract agreed for multilingual localization of Blue Pumpkin’s Workforce Optimization software

San Francisco, CA, USA ,
20 May 2002

SDL International, a leading provider of multilingual globalization technologies and services, today announced that it has been selected by Blue Pumpkin Software, an industry leader in enterprise workforce optimization solutions, to provide a total solution for the global release of Blue Pumpkin’s extensive software suite.

 Blue Pumpkin chose SDL International as their primary Global Solutions provider because of SDL’s combined translation software product and service technologies, as well as their industry-proven experience and reputation through their work with other large-scale, enterprise software developers.  SDL is known for its comprehensive and integrated offerings that include multilingual content management solutions, real-time translation technologies, translation memory and a full range of internationalization and localization services, which maximize enterprise-level ROI when entering and supporting the international marketplace.

Blue Pumpkin has continued to grow and expand its customer base, both within the United States and in Europe, providing workforce optimization solutions that align people-processes with business goals, such as customer service and profitability. As demand for localized product has increased, Blue Pumpkin’s need for reliable, high quality localization solutions has become paramount to their continued growth within the global market.

Ken Forbes, Chief Technology Officer of Blue Pumpkin, explained: “We needed a reliable provider of globalization services, who had the resources and tools to meet our aggressive delivery schedules. SDL’s unique placement within the globalization industry allows them to offer an unmatchable price/ quality mix and flexibility.”

“Blue Pumpkin has clearly become the leader in the emerging global market of enterprise workforce solutions. SDL is excited to  support this partnership by integrating our offerings with those of such an innovative company. We expect the relationship to grow significantly over the coming years, as Blue Pumpkin realizes the enormous revenue potential from their worldwide sales,” said Derek Patrick, Divisional Director for SDL in Boulder, Colorado.


About Blue Pumpkin
Blue Pumpkin is at the forefront of a new wave of enterprise software applications and services for businesses that want to achieve higher levels of employee and customer satisfaction resulting in increased revenue.  Blue Pumpkin's multi-channel workforce optimization software helps businesses plan, execute, and evaluate strategies that focus on the quality of personal interactions by helping them make the most of their most critical resource: their people.  Blue Pumpkin’s subsidiary Coleman Consulting provides best practices consulting for workforce optimization.  Blue Pumpkin has nearly 800 customers in a wide range of industries, including many Global 2000 companies.   Customers include ADP, Apple Computer, Airborne Express, AOL/CompuServe Europe, AT&T, Kaiser Permanente, KitchenAid, TimeWarner Cable, and Verizon.
For more information about Blue Pumpkin and its products, please visit www.bluepumpkin.com

For information on Blue Pumpkin, please contact:
Renee Maler, Blue Pumpkin Software
Tel: (+1) 925.968.9495, Email: rmaler@bluepumpkin.com
or
Christopher Dale, Blue Pumpkin Software
Tel: (+1) 415.567.8933, Email: cdale@bluepumpkin.com

About SDL

SDL is the leader in Global Information Management (GIM) solutions that empower organizations to accelerate the delivery of high-quality multilingual content to global markets. Its enterprise software and services integrate with existing business systems to manage the delivery of global information from authoring to publication and throughout the distributed translation supply chain.

Global industry leaders rely on SDL to provide enterprise software or hosted services for their GIM processes, including ABN-Amro, Best Western, Bosch, Canon, Chrysler, CNH, Hewlett-Packard, Microsoft, Philips, SAP, Sony, Sun Microsystems and Virgin Atlantic.

SDL has implemented more than 500 enterprise GIM solutions, has deployed over 170,000 software licenses across the GIM ecosystem and provides access to on-demand translation portals for 10 million customers per month. Over 1,000 service professionals deliver consulting, implementation and language services through its global infrastructure of more than 50 offices in 32 countries. For more information, visit www.sdl.com

EMEA - Amy Hall (SDL)
+44 (0)1628 410120
amyhall@sdl.com