Finance Industry Case Studies

Financial Services organizations face tough challenges that make it complex
to reach their customer. They need to treat customers as individuals and
exceed customer expectations.

ABN AMRO Print case study

SDL Tridion offers ABN AMRO a solution that included integration with IBM WebSphere, PeopleSoft, Verity, and meets up with the stringent needs of the banks' own security layer, plus new and improved external online services and further develop of mobile services. ABN AMRO also uses a mass printing solution with Tridion and DOC1.

ABN AMRO case study

ABN AMRO is one of the largest international banks in the world. Its’ network of branches operate from more than 4,500 locations in 53 countries. ABN AMRO was looking for a solution that included integration with IBM WebSphere, PeopleSoft, Verity, and meet up with the stringent needs of their own security layer. SDL Tridion offered all this, plus the possibility to offer new and improved external services via the internet and to further develop the bank’s mobile services.

Abu Dhabi Commercial Bank case study

The Abu Dhabi Commercial Bank is a diversified full service bank. ADCB wanted a robust WCM solution devision that was scalable, user friendly and ensured fast implementation. Instead of outsourcing the website maintanance to an external web agency, the bank sought a content management solution where the business users would be empowered to edit content themselves without having to rely on anyone else to make it live.

BBVA case study

Through SDL Tridion, BBVA has been able to automate publication of content; create workflow processes for publishing content; reuse and separate content across different Web sites; localize different international sites and create a transactional Web site.

BBVA-experience case study

A new Integrated customer experience. With its leading position in the Spanish market and over 47million customers in more than 30 countries, BBVA continues to focus on creating customer value through both its online and offline channels. BBVA has been a valued SDL WCM Solutions customer since 2002. Through the years, we have admired their commitment to create and increase customer value through an ever-innovative online channel.

Friesland Insurance case study

De Friesland Zorgverzekeraar is a major insurance company in the Northern part of Holland and serves over 500.000 people. Clear communication and excellent services are mission critical for De Friesland.

ING Real Estate case study

ING Real Estate’s “Real Insight” intranet based on SDL Tridion went live with approximately 450 pages of content and currently helps more than 100,000 employees quickly gain access to the information they want.

SDL Enables Austria's Central Bank to Effectively Manage Terminology

Challenged with delivering an ever-increasing number of highly complex translation and editing projects, the Language Services team of the Oesterreichische Nationalbank (OeNB) needed to effectively manage terminology.

Op Bank Group case study

OP’s portal is an integrated solution that includes SDL Tridion for branding and content authoring and CRM solutions to manage customer data and campaign groups.

Rabobank case study

SDL Tridion provides Rabobank Personal Portal, an Intranetsite for more than 300 local branch offices. They are using Outbound E-mail for its online marketing campaigns such as e-mail newsletters, where the newsletter and content of the website have been linked.