Driving Down the Costs of Delivering Multilingual Content to European Customers

Translation management solution reduces cost of delivering multilingual content by over 35%

With a corporate mandate to reduce costs by 5% year on year and the need to increase productivity, improving the process of providing accurate vehicle documentation to global markets was a key concern for Chrysler LLC. After a promising pilot scheme, SDL Knowledge-based Translation System (KbTS) was implemented with results that far exceeded expectations.

• Translation Management

• Each model requires between 5,000 and 8,000 pages of documentation
• Constant model enhancements trigger frequent document updates
• Fast turn around for documentation to match manufacturing timeframes
• Pricing pressures require low-cost solutions
• Solution must integrate closely with Chrysler LLC’s automated processes

• Reduced translation costs by over 35%
• Translated 35,000 pages of documentation into French, Italian, German and Spanish in under 4 months
• Enhanced quality through consistency
• Reduced headcount from 30 translators to a small team of linguists
• Implemented more scalable solution than traditional translation methods