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Managing Global Brands

March 7 2012

Managing Global Brands

Did you know? … Over a 10 year period, the capitalization of a company with a well-managed brand can expect to be 200% greater than a poorly managed brand. 


How do you distinguish your company in a crowded global market place? It’s a question Marketing Managers regularly ask themselves. Building a globally valued brand is undoubtedly one of the most popular answers but this raises the next question. How do you manage this in practice to ensure the brand remains consistent across international borders but retains its local relevancy? This is where Operational Brand Management steps in. 


Operational Brand Management …. A combination of people, process and technology that allows an organization to consistently and accurately drive the brand in the language of choice for the customers in a manner consistent with the corporation’s global strategy. 


In order to translate the strategic intent to have a global brand into actual execution, Operational Brand Management identifies 3 core areas to focus on: 

  • Cross-divisional communication 
  • Processes, best practices and methods 
  • Technology 
Each of these functions needs to be considered and aligned with strategic goals. The following questions should be asked of each: 
  • Does the current process support or hindering delivery of a global brand? 
  • What immediate, medium and long term changes need to happen? 
  • Who needs to be involved in these changes? 
  • How will changes be measured? 
Only by optimizing the individual elements of how global brand communicate with local audiences can International companies hope to build a truly valuable global brand.
Keywords: Language Services , Localization
Kirsty Waller is a Field Marketing Manager for SDL's Language Services Division, responsible for local and global communication of all things localization related.

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