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Find industry news, comment, hints, tips and best practice on the SDL corporate blog.
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Find industry news, comment, hints, tips and best practice on the SDL corporate blog.
Keith Laska, CEO of Language Technologies for SDL will be presenting at Innovate in San Jose on June 14, 2013. He will be talking about how the “Big Data, Big Language” challenge for Global CXM can be addressed by the SDL Language Platform. Keith took some time away to answer a few questio… Continue reading this post »
Posted by John Cass in SDL Innovate
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Having been around the industry a while and working here at SDL I often have the good fortune to chat to very interesting and passionate folks around our industry; our customers, the content management practitioners we have as partners, analysts and basically whoever pulls up a chair next … Continue reading this post »
Posted by Ian Truscott in Customer Experience Management , Digital Content , Dynamic Publishing , Global Content , Global Customer Experience Management , Web Content Management
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Social data has its own characteristics that drive the strategies, workflows and technologies we employ to build our social intelligence platform. Our platform is open in that it can be used and integrated with our clients on three levels – UI, APIs and data. We are now offering SM2 as a s… Continue reading this post »
Posted by Jason Xue in Social Data , Social Intelligence , Social Media Monitoring
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I had the pleasure of flying down to Los Angeles recently and speaking with William Wong, SDL’s Vice President of Customer Solutions for Language Technologies, on how an organization or individual can determine whether human or machine translation, or a combination of the two, is a better … Continue reading this post »
Posted by Brittany Benson in Innovation , Language Technology , Localization , Machine Translation , SDL Research , Translation
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As businesses enter new global markets, whether through the traditional brick and mortar route or by launching their first website, communicating in the language of the customer has never been more important. What shouldn’t be overlooked as companies expand globally, is the need to communi… Continue reading this post »
Posted by Brittany Benson in Cloud Computing , Global Content , Innovation , Language Technology , Localization , Machine Translation , Social Media
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Like our children, all of the tracks at Innovate 2013 are equal. We have no favorites here. But in this post, I would like you to indulge me a little as I toot the horn for the Content Management tracks and take you through what we have planned for the content track on day two of this year… Continue reading this post »
Posted by Ian Truscott in Innovation
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Joe Stanhope – Chief Strategy Officer for SDL Campaign Management & Analytics – will be presenting at Innovate in San Jose, CA, he found time to chat about the challenges and opportunities facing companies when it comes to developing a great CXM program using insights. Here’s what he h… Continue reading this post »
Posted by John Cass in SDL Innovate
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There are two huge debates going on in the across all market sectors right now - the one that Forrester is spearheading around the need deliver contextual mobile engagement products and services, the other debate is the one around the use of something called responsive design (a method to … Continue reading this post »
Posted by Phillip Clement in Mobile
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We are at the start of a new movement, one that meets consumers where they are – regardless of where brands are. And, it’s a game changer. To help brands better understand this opportunity, we surveyed 4,000 consumers in the United States, United Kingdom, Singapore and Australia. The inten… Continue reading this post »
Posted by Joe Stanhope in Campaign Management and Analytics
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With our Customer Experience Summit only two weeks away, we're immensely excited by our speakers, agenda and by the participants who will be coming. I am absolutely certain that Pierluigi Collina, Scott Liewehr and Koen Pauwels will inspire, challenge and motivate us. At the same time, I e… Continue reading this post »
Posted by Sharon Fels in Customer Experience Management , E-commerce , Global Customer Experience Management , Mobile , Structured Content , Web Content Management
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