
Automotive companies must make information available in a wide array of languages to meet the needs of their global client base. SDL works closely with key industry players to manage the delivery of all related information into different languages
In today’s global climate providing multilingual content, handbooks, high-quality service manuals, etc. is hugely important. Allowing leading automotive manufacturers to support their customers, dealers and services centers around the globe.
Increasingly automotive manufacturers need to tailor their product content to accommodate product variations and customizations to meet legal, language and cultural preferences and their local customer preferences. Companies like Renault are turning to SDL to help manage the localization processes.
SDL accelerates global delivery of widely-varying, complex content
SDL’s global information management (GIM) solutions and services bring together all relevant content resources, across your content lifecycle – from authoring for a global audience through managing the localization process to publishing. SDL Global Information Management solutions help companies to:
See the results of independent research (TEI Study) for more information on the business benefits of adopting a Global Information Management strategy.
“在汽车行业,快速交付高质量的用户和服务信息对于汽车计划的成功至关重要。 SDL KbT 系统和 Tweddle 的内容管理/交付系统的结合使得我们可以提供一套完美的解决方案,以对汽车配售、服务、客户满意度及客户收益产生积极的影响。”
“我们的经销商网络现在拥有 24x7 形式的全天候支持,广受好评的解决方案组成了我们强大的知识库,为我们扫除了多语言环境下的后顾之忧。 ASIST 中所有对经销商的搜索表明,80% 的请求都已通过自助服务得到解决,仅有 20% 的请求需要进一步处理。 这不仅减少了故障,而且提高了客户满意度。”
SDL 独一无二的基于知识数据库的翻译系统 TM 在翻译质量和翻译产量方面提供了一个突破。 所有领先的语言翻译技巧紧密集成,并结合以专业人员的语言技能。
全球信息支持了全球企业。 它能够推动决策、方便沟通并支持商业交易。
公司在管理品牌形象和一致性时,面临着前所未有的压力。 原因何在? 激烈的竞争,改变客户行为的渠道日益增多,以及商品化产品使得品牌管理和创建区别性的品牌体验尤其重要和复杂。