Enriching the global customer experience
We enable global businesses to enrich their customers’ experience through the entire customer journey. Our technology and services help brands to predict what their customers want and engage with them across multiple languages, cultures, channels and devices.
Our mission
We enable global businesses to engage with their customers - in the language, the media and at the moment they choose.
We help businesses drive growth, manage their brands and increase global revenues - providing innovative solutions for managing the global customer experience (CX), including:
- Analysis & Intelligence
- Content Creation & Management
- Language Management
- Campaign Management
- Multi-Channel Engagement
- Customer Experience Optimization
Company profile
- Publicly traded company with $400m annual revenues
- Over 2,700 employees in 70 offices across 38 countries
- Innovative technology and services for enriching global customer experiences
- Award-winning and profitable company, with long-term financial stability
- 80%+ of the global translation supply chain use SDL software
- 1500+ enterprise customers; 185,000 desktop software licenses worldwide
- A partner network of 400 and growing
Bloomberg interviews Mark Lancaster, chairman of SDL
Mark Lancaster, Executive Chairman and Chief Executive Officer of SDL, discusses the opportunity for growth in international markets and engaging with global customers across multiple channels. He speaks with Francine Lacqua on Bloomberg Television's "On the Move." (Source: Bloomberg)
