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More Than 80 Percent of Retailers Plan to Increase Their Customer Experience Spending in 2015, According to New Survey from SDL and Econsultancy

Research reveals important insights on how North American retailers view customer experience and challenges to improve customers’ shopping journeys

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About SDL

SDL (LSE:SDL) is the global innovator in language translation technology, services and content management. Over the past 25 years we’ve helped companies deliver transformative business results by enabling powerful, nuanced digital experiences with customers around the world. Are you in the know? Find out why 78 out of the top 100 global brands work with us at and follow us on Twitter, LinkedIn and Facebook.